HOW OUTSOURCING CAN CONTRIBUTE TO THE EFFICIENCY AND EFFECTIVENESS IN THE PUBLIC SECTOR: SOME INDICATORS ABOUT PORTUGAL
Title | HOW OUTSOURCING CAN CONTRIBUTE TO THE EFFICIENCY AND EFFECTIVENESS IN THE PUBLIC SECTOR: SOME INDICATORS ABOUT PORTUGAL |
Publication Type | Journal Article |
Year of Publication | 2016 |
Authors | Marques, M. C. C. |
Journal | Problems of Management in the 21st Century |
Volume | 11 |
Issue | 2 |
Start Page | 93-106 |
Pagination | Continuous |
Date Published | December/2016 |
Type of Article | Original article |
ISSN | 2029-6932 |
Other Numbers | ICID: 1226517 |
Keywords | exploratory research, new public management, outsourcing, public sector, qualitative research |
Abstract | Outsourcing is a practice used by different companies to reduce costs by transferring working with outside suppliers rather than performing them internally. Cutting costs are presented as a key benefit in hiring an outsourcing service. Besides to the overall increase efficiency by more rational and efficient allocation of resources, the management of the contract with the external provider allows organizations to adopt more stringent cost control mechanisms, as all components of the relationship with the provider are formalized and systematically evaluated. It also allows the organization to transfer fixed costs to variable costs, reducing the costs related to the acquisition, management, maintenance and updating of equipment, supplies and infrastructure, as well as reduce costs with the management and supervision of teams assigned to non-core activities. |
URL | http://oaji.net/articles/2016/450-1482086114.pdf |
DOI | 10.33225/pmc/16.11.93 |
Refereed Designation | Refereed |
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