<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Alcina Portugal Dias</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">ISO 9001 IN PORTUGAL: ITS IMPLEMENTATION UNDER A HOLISTIC THEORETICAL APPROACH</style></title><secondary-title><style face="normal" font="default" size="100%">Quality Issues and Insights  in the 21st Century </style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">contingency theory</style></keyword><keyword><style  face="normal" font="default" size="100%">institutional theory</style></keyword><keyword><style  face="normal" font="default" size="100%">Resources-Based View</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2014</style></year><pub-dates><date><style  face="normal" font="default" size="100%">December/2014</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://journals.indexcopernicus.com/abstract.php?icid=1137929</style></url></web-urls></urls><volume><style face="normal" font="default" size="100%">3</style></volume><pages><style face="normal" font="default" size="100%">Continuous</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">The aim of this research is to analyse the placement and efficiency of ISO 9001 on different sectors of activity under a holistic an integrative theoretical approach based on the Contingency theory, the Institutional theory and the Resources-Based View (RBV). This perspective was used in a broad empirical study, under a qualitative methodology, concerning Portuguese companies from different sectors of activity. This study used ISO 9001 structure for the interviews what revealed quite useful for the organizations. According to the findings, a ranked combination of the theoretical frame was constructed and the analysis of the efficiency of ISO 9000 revealed quite interesting. As to some limitations of this study they consist in: the consideration of just three sectors of activity and its domestic geographical placement. Finally, a relevant contribution to the state of art was achieved following some relevant literature suggestions. </style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue><work-type><style face="normal" font="default" size="100%">Original article</style></work-type><section><style face="normal" font="default" size="100%">21-30</style></section></record></records></xml>