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STUDY OF EMPLOYEE EMPOWERMENT AND JOB SATISFACTION OF UNIVERSITY STAFF IN A TQM PERSPECTIVE: IMPLICATIONS FOR HIGHER EDUCATION MANAGERS. Quality Issues and Insights in the 21st Century [Internet]. 2016;5(1):Continuous. Available from: http://oaji.net/articles/2017/451-1503757092.pdf
. THIRD-PARTY QUALITY MANAGEMENT SYSTEM AUDITS: PERCEPTIONS, LIMITATIONS AND RECOMMENDED IMPROVEMENTS. Quality Issues and Insights in the 21st Century [Internet]. 2013;2(1):Continuous. Available from: http://journals.indexcopernicus.com/abstracted.php?level=5&icid=1050095
. STUDENTS’ PERCEIVED SERVICE QUALITY OF BUSINESS SCHOOLS IN TANZANIA: A LONGITUDINAL STUDY. Quality Issues and Insights in the 21st Century [Internet]. 2015;4(1):Continuous. Available from: http://journals.indexcopernicus.com/abstract.php?icid=1197484
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