ISO 9001 IN PORTUGAL: ITS IMPLEMENTATION UNDER A HOLISTIC THEORETICAL APPROACH | Quality Issues and Insights in the 21st Century

Error message

Strict warning: Declaration of csl_names::render() should be compatible with csl_rendering_element::render($data, $mode = NULL) in module_load_include() (line 330 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/includes/module.inc).

Strict warning: Declaration of csl_date::render() should be compatible with csl_rendering_element::render($data, $mode = NULL) in module_load_include() (line 330 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/includes/module.inc).

Strict warning: Declaration of csl_date_part::render() should be compatible with csl_rendering_element::render($data, $mode = NULL) in module_load_include() (line 330 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/includes/module.inc).

Strict warning: Declaration of csl_number::render() should be compatible with csl_rendering_element::render($data, $mode = NULL) in module_load_include() (line 330 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/includes/module.inc).

Strict warning: Declaration of csl_group::render() should be compatible with csl_rendering_element::render($data, $mode = NULL) in module_load_include() (line 330 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/includes/module.inc).

Strict warning: Declaration of csl_layout::render() should be compatible with csl_rendering_element::render($data, $mode = NULL) in module_load_include() (line 330 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/includes/module.inc).

Strict warning: Only variables should be passed by reference in theme_biblio_tabular() (line 276 of /home/scientia/domains/scientiasocialis.lt/public_html/qiic/modules/biblio/includes/biblio_theme.inc).

ISO 9001 IN PORTUGAL: ITS IMPLEMENTATION UNDER A HOLISTIC THEORETICAL APPROACH

Title	ISO 9001 IN PORTUGAL: ITS IMPLEMENTATION UNDER A HOLISTIC THEORETICAL APPROACH
Publication Type	Journal Article
Year of Publication	2014
Authors	Dias, AP
Journal	Quality Issues and Insights in the 21st Century
Volume	3
Issue	1
Start Page	21-30
Pagination	Continuous
Date Published	December/2014
Type of Article	Original article
ISSN	2029-9575
Other Numbers	ICID: 1137929
Keywords	contingency theory, institutional theory, Resources-Based View
Abstract	The aim of this research is to analyse the placement and efficiency of ISO 9001 on different sectors of activity under a holistic an integrative theoretical approach based on the Contingency theory, the Institutional theory and the Resources-Based View (RBV). This perspective was used in a broad empirical study, under a qualitative methodology, concerning Portuguese companies from different sectors of activity. This study used ISO 9001 structure for the interviews what revealed quite useful for the organizations. According to the findings, a ranked combination of the theoretical frame was constructed and the analysis of the efficiency of ISO 9000 revealed quite interesting. As to some limitations of this study they consist in: the consideration of just three sectors of activity and its domestic geographical placement. Finally, a relevant contribution to the state of art was achieved following some relevant literature suggestions.
URL	http://journals.indexcopernicus.com/abstract.php?icid=1137929
Refereed Designation	Refereed
Full Text