<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Gábor Fekets</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">DEVELOPMENT OF AN ARTIFICIAL INTELLIGENCE-SUPPORTED CHATBOT AS AN INTERACTIVE LEARNING PLATFORM IN STEM EDUCATION: EXPLORING USABILITY AND STUDENT EXPERIENCE</style></title><secondary-title><style face="normal" font="default" size="100%">Journal of Baltic Science Education</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">AI chatbot</style></keyword><keyword><style  face="normal" font="default" size="100%">BOT Usability Scale</style></keyword><keyword><style  face="normal" font="default" size="100%">Botpress in education</style></keyword><keyword><style  face="normal" font="default" size="100%">BUS-15 questionnaire</style></keyword><keyword><style  face="normal" font="default" size="100%">interactive learning platform</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2025</style></year><pub-dates><date><style  face="normal" font="default" size="100%">October/2025</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://journals.indexcopernicus.com/search/article?articleId=4659912</style></url></web-urls></urls><volume><style face="normal" font="default" size="100%">24</style></volume><pages><style face="normal" font="default" size="100%">continuous</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">While generative artificial intelligence (AI) tools are gradually being integrated into educational practice, their actual usability in classroom settings remains insufficiently understood. This mixed-methods research was designed as a small-sample pilot study, offering preliminary insights to inform a future large-scale scientific evaluation. The following questions were explored: What are the contents, functions, and capabilities of AI-based chatbots in education? How do students evaluate the usability of a chatbot using BUS-15 metrics? The online developer system botpress.com was chosen as the framework to support physics education within STEM fields for upper-secondary students. A validated instrument, BUS-15, a commercial tool for measuring chatbot usability, was utilised in an educational setting to evaluate students’ user experience. In May 2025, 37 Taiwanese students used the developed AI chatbot. Cronbach’s α was 0.709, consistent with values typically observed for chatbots developed for business purposes. Based on the results, the chatbot met the students’ expectations. Accessibility emerged as a key determinant of chatbot success, although issues were noted with response times and conversational coherence. The findings also underscore the importance of evaluating a chatbot’s pedagogical value, specifically its potential to enhance learning experiences and support multilingual engagement.</style></abstract><issue><style face="normal" font="default" size="100%">5</style></issue><work-type><style face="normal" font="default" size="100%">Original article</style></work-type><section><style face="normal" font="default" size="100%">878-893</style></section></record></records></xml>